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Trusted by over 100+ companies


Features

Why choose Okeybot?

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Contacts Management

Bring in quality leads, take care of them and turn them into happy customers. Get a complete view of all customer data (personal details, contact activity, communication channels, and more). All in one place!

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Omnichannel CRM

Make your communication with all your customers flow through Email and Live Chat. Build better and longer-lasting relationships through the power of instant messaging from all your favorite social medias. All in one place!

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Automation

Say goodbye to mundane and exhausting tasks. Welcome increased productivity and elevate your team's internal communication. Save time and money, improve the quality of your processes and increase the satisfaction of your customers. All in one place!

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Services

How We Do It?

360० Customer View

No more logging into multiple platforms and regardless of communication channels, have a single merged chat per customer. Enjoy a centralized view of all your conversations in real time with intelligent management of your contacts and segments by labels and custom fields.

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Collaborative Platform

Cooperate in conversations efficiently and provide amazing customer experiences. Set roles and assign or transfer the conversations of your contacts by interests, to users and / or teams. Use shortcuts or quick replies for a lively and efficient exchange and take advantage of the benefits of a shared inbox for effective teamwork.

Different Roles

Set multiple roles within your business structure and assign or transfer the conversations of your contacts by interests, to users and / or teams according to different access levels.

Snippets or Quick Replies

Use shortcuts or quick replies for a lively and efficient exchange and take advantage of the benefits of a shared inbox for effective teamwork.

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Flexible Automation

Increase your ability to control and map even the most complicated processes, including all the possible scenarios to carry out the tasks. Exponentially reduces setbacks in simple activities due to manual errors. Click, create, use.

Customize the conversation routing and queuing logic according to your own interests. Establish assignment strategies as simple as gathering agents online; or as complex as support teams by languages, work shifts, or even agents specializing in attention to personalities and VIP clients.

Evaluate new potential customers instantly through an automated messaging scheme, data collection and progressive enrichment services, and evaluation logic, which routes them to the right sales team for processing.

Reduce agents workload by turning daily operations and tasks into workflows with shortcuts as triggers. Validate business hours by dates and time, initiate shift changes, support and sales reports with a single click, without the need for manual intervention.

Send updates, create sales opportunities, offers, tickets and/or subscriptions from any business software of your interest through using APIs, and send the information to interested people with real-time notifications through the appropriate channels. All without leaving the platform!

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Testimonials

What do they Think about Us?

We exist thanks to them; let the impressions of our customers speak for us.